Frequent questions
TRANSPORT
You can carry 20 kg as luggage and 5 kg as carry-on.
By bus it takes between 12 to 14 hours
By car (6 pax) it takes between 9 to 10 hours
By boat from Guanay it takes 10 to 12 hours
This service is not included, however it is possible after coordination via email or WhatsApp
By Air: It is not very frequent, but it can happen in the rainy season due to the low visibility due to the fog and the hills near the landing strip.
By Land: It is not very frequent, but it can happen in the rainy season due to the road conditions.
LUGGAGE
Yes, we have a luggage room in our office to store backpacks and a safe for valuable personal items.
- 1 bottle of water 2l per person.
- T-shirts and long pants (additional changes in the rainy season)
- Trekking boots or shoes
- waterproof clothes
- Rain jacket or poncho
- Sandals
- Mosquito repellent (cream or roll on)
- Toilet paper (only if camping in the jungle)
- Sunscreen
- Sunglasses
- Hat
- Flashlight (not the cell phone one)
- Swimsuit
- Towel for activities
- Personal hygiene products
- Binoculars (not available for rent)
- Sleeping bag (optional)
We do not recommend bringing suitcases or suitcases with wheels, it is better to bring backpacks of a maximum of 40 kg and a small backpack for personal things
We do not recommend taking money, credit cards and electronic objects such as cell phones, laptops, iPads and others on tours because humidity or activities can damage these objects.
- Rubber boots in sizes 37 to 44
- rain poncho
- Toilet paper (exclusive use in the lodge)
- Towel (exclusive use in the lodge)
- Hand soap (exclusive use in the lodge)
- Sleeping bag (for camping)
- Mosquito net (for camping)
- Mat (for camping)
- Purified water (bottle can be refilled upon request)
SERVICES
Yes, we provide electricity in the dining room and rooms during meals and also during the night from 6:30 p.m. to 11:30 p.m. In the case of the Pampas we have electricity 24 hours a day.
All programs start at 08:30 and end at 16:30 in Rurrenabaque
Stay one night in Rurrenabaque and start the tour the next day
Pay for private transportation to reach the group
To go to jungle madidi bs. 500 for the boat
To go to pampas bs. 450 for the car
If there are 4 people or more there is no cost
We only provide Wi-Fi in the Rurrenabaque office, in the jungle lodge there is no phone signal, only radio communication 3 times a day. In Pampas if you have a chip from a local operator (Entel) if there is a cell phone signal (sometimes very low) and you can use your own internet.
Only extra drinks such as beer, soda and wine, there are no snacks or other items for sale.
If you have accident insurance and also personnel trained in first aid and transportation available 24 hours a day to evacuate people in case of emergency.
ABOUT PAYMENT AND TRADES
- Payment in cash: American dollars (damaged or broken bills are not accepted) or Bolivians.
- Payment by Visa-MasterCard with 3% surcharge (charge in Bolivians)
- Electronic transfer (customer commission charge)
Yes, especially if you want to consume services that are not included in the tour
We have 2 banks in the city enabled with ATMs to withdraw cash in local currency. (fie bank and union bank)
There are no official exchange houses and only American and Bolivian dollars are handled.
There are many shops that offer all the products necessary to take the tour and also high quality restaurants, hotels and places to visit.
WEATHER CONDITIONS
Rainy season is the months from December to March
Dry season April to November
Minimum 20 degrees maximum 35 degrees
More humidity during the rainy season and between the months of June, July and August, cold fronts enter and the temperature suddenly drops between 10 and 12 degrees with a lot of humidity and fog.
Being a tropical destination and the average temperature is 32 degrees
RAINY SEASON – JUNGLE
Reduces the chance of seeing large animals
Depending on the water level in the rivers, rafting is carried out.
Tour departure may be delayed if it rains heavily
In case of inclement weather such as flooding streams and strong winds, camping is not feasible.
Low fishing opportunities
Depending on the fog, seeing the sunset and/or sunrise becomes difficult
RAINY SEASON – PAMPAS
There is no chance of looking for anacondas, piranhas migrate and there is a low chance of seeing alligators or lizards. But it is the best time to see river dolphins.
Depending on the fog, seeing the sunset and/or sunrise becomes difficult
More mosquito populations
DRY SEASON – PAMPAS
The piranhas, alligators, lizards and anacondas return but we do not recommend swimming since there are fewer dolphins in this season and the water level in the river is very low.
HEALTH
No, Rurrenabaque, the Madidi National Park and the Yacuma Pampas are areas free of malaria and yellow fever.
Chincungunya, dengue and heat dehydration
POLICY WITH MINORS
- Children under 12 years old pay 50%
- Children under 4 years old pay 30% (sharing the bed with their parents)
- Single rooms have an additional charge of USD 20 per night